in:ciite Events recommends using Google Chrome (https://www.google.com/chrome/)as your internet browser for hosting simulcast event. If you are using a Mac OS operating system, Firefox (https://www.mozilla.org/en-US/firefox/new/))is also recommended; however, we strongly suggest you install Google Chrome a(https://www.google.com/chrome/)s well and run tests with both browsers. Keep both on your computer until the event; it’s recommended to have one as a back-up browser. If you are using Window 10, we recommend Edge (https://microsoft-edge.en.softonic.com/)as you internet browser; however, we strongly suggest you install Google Chrome as well and run tests with both browsers. Keep both on your computer until the event; it’s recommended to have one as a back-up browser.

Check your video projector resolution to ensure that it matches your computer resolution. In full screen mode on your computer, you should see full screen with your projector. It is recommended after connecting your computer to the projector that you power on the computer first then the projector for auto detecting resolution. Do not have any other applications running on your computer simultaneously such as virus scanning, updates, or backup software. We will be streaming your event at the highest possible quality, but it is very important for you to know that the quality you receive is very dependent on your internet connection and the projection capability of your venue. We are unable to know what your Internet Service Provider (ISP) is capable of delivering to you or what type of system your venue is running. However, we can offer you some guidelines and tips to help you receive the highest quality possible.

Yes, we will have a testing schedule set up starting a month prior to the event. You can check the schedule on the Host Site Page and choose a date that works best for you and your team. We cannot stress enough the need to test on all equipment in the location that the simulcast will occur. All streaming technologies and platforms are different. Streaming a YouTube Video does not suffice as a proper "test." If you do not test, we cannot ensure that your event will be free of technical interruptions. We suggest that you choose an early date to test in case there are any updates or changes that need to be made. Please ensure prior to testing that all your hardware and software are updated to the latest versions.

The “download speed” number is the one that is important for your broadcast capability. Your network connection should sustain a download speed of 20 Mbps or greater. To check your actual download speeds, please visit www.speedtest.net.(http://www.speedtest.net) Click BEGIN TEST and speedtest.net will AUTOMATICALLY test your speed and give you an accurate indication of your capacity.

Using a wireless connection is possible; however, is not advisable. Your church, your audience, and you... have a lot of devices, and they all want internet... ALL THE TIME! If you must use wireless, it is highly recommended that only one computer be accessing the network during the broadcast, and that you have a dedicated internet connection for the computer you are using to download the stream. It is better to have this dedicated connection via hard ethernet line.